Pri­va­cy policy

We, the Elba Foun­da­tion are com­mit­ted to pro­tect­ing the pri­va­cy of any­one using our site and the con­fi­den­tial­i­ty of any infor­ma­tion that you pro­vide us with. The pur­pose of this state­ment is to set out how we use any per­son­al infor­ma­tion that we may obtain from you via our website.

Opt out

You may opt out of receiv­ing infor­ma­tion from us at any time by email, tele­phone, or post:

Email:

contact@​elbafoundation.​org

Postal address:

Sticht­ing The Elba Char­i­ta­ble Foun­da­tion,
Hof­plein 20
3032 AC Rot­ter­dam
The Nether­lands

Use and col­lec­tion of per­son­al information

In gen­er­al you can vis­it our web­site with­out telling us who you are and with­out reveal­ing any infor­ma­tion about yourself.

How­ev­er, there are areas of our web­site where we do gath­er data as fol­lows: If you sub­mit an enquiry via our web­site you will be asked to pro­vide cer­tain infor­ma­tion, includ­ing name, e‑mail address and con­tact number.

We will store this data and hold it via our exter­nal­ly host­ed serv­er and some secure third par­ty web­sites. We may use infor­ma­tion that you provide:

  • To reg­is­ter you with our web­site and to admin­is­ter it;
  • To deal with your enquiry which may include con­tact­ing you directly.
  • For assess­ment and analy­sis, e.g. mar­ket­ing, cus­tomer and prod­uct analy­sis, to enable us to review, devel­op and improve our services.

Cook­ies

What are cookies?

Cook­ies are small text files placed on your com­put­er by web­sites or some­times by email. A cook­ie file is stored in your web brows­er and this means that you can use the site more effi­cient­ly and do not have to re-enter your details each time you vis­it us. Cook­ies also make sure that you receive the most rel­e­vant infor­ma­tion from the site.

How do we use cookies?

For us, cook­ies help us analyse how our cus­tomers inter­act with our site so that we can make improve­ments. Cook­ies do not con­tain any infor­ma­tion that per­son­al­ly iden­ti­fies you, but per­son­al infor­ma­tion that we store about you may be linked, by us, to the infor­ma­tion stored in and obtained from cookies.

Types of cookies

The length of time a cook­ie stays on your device depends on its type. There are two types of cookies:

Ses­sion Cook­ies – These are tem­po­rary and only exist for the time you are on the web­site. Ses­sion cook­ies help us remem­ber what you chose on the pre­vi­ous page, avoid­ing the need to re-enter information.

Per­sis­tent cook­ies – These stay on your device after you have vis­it­ed our web­site. For exam­ple, if you select the ​‘Remem­ber me’ box on a web­site a per­sis­tent cook­ie will be used. They help us iden­ti­fy you as a unique visitor.

Respon­si­bil­i­ty

It is our respon­si­bil­i­ty to pro­tect any pri­vate and per­son­al data that we hold in a secure man­ner. Our staff have been briefed on the impor­tance of safe­guard­ing client data. It is the right of every indi­vid­ual to request that that data is retained, delet­ed or changed as they wish.

Gen­er­al

You have the right to see per­son­al data (as defined in cur­rent data pro­tec­tion leg­is­la­tion includ­ing GDPR) that we keep about you upon receipt of a writ­ten request.

In the event that you wish to com­plain about how we have han­dled your per­son­al data you may also make a for­mal com­plaint in writ­ing and we will look in to your com­plaint and work with you to resolve the matter.

Any requests in line with the above should be sent to contact@​elbafoundation.​org