We, the Elba Foundation are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you via our website.
You may opt out of receiving information from us at any time by email, telephone, or post:
Stichting The Elba Charitable Foundation,
3032 AC Rotterdam
Use and collection of personal information
In general you can visit our website without telling us who you are and without revealing any information about yourself.
However, there are areas of our website where we do gather data as follows: If you submit an enquiry via our website you will be asked to provide certain information, including name, e‑mail address and contact number.
We will store this data and hold it via our externally hosted server and some secure third party websites. We may use information that you provide:
- To register you with our website and to administer it;
- To deal with your enquiry which may include contacting you directly.
- For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
What are cookies?
Cookies are small text files placed on your computer by websites or sometimes by email. A cookie file is stored in your web browser and this means that you can use the site more efficiently and do not have to re-enter your details each time you visit us. Cookies also make sure that you receive the most relevant information from the site.
For us, cookies help us analyse how our customers interact with our site so that we can make improvements. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
Types of cookies
The length of time a cookie stays on your device depends on its type. There are two types of cookies:
Session Cookies – These are temporary and only exist for the time you are on the website. Session cookies help us remember what you chose on the previous page, avoiding the need to re-enter information.
Persistent cookies – These stay on your device after you have visited our website. For example, if you select the ‘Remember me’ box on a website a persistent cookie will be used. They help us identify you as a unique visitor.
It is our responsibility to protect any private and personal data that we hold in a secure manner. Our staff have been briefed on the importance of safeguarding client data. It is the right of every individual to request that that data is retained, deleted or changed as they wish.
You have the right to see personal data (as defined in current data protection legislation including GDPR) that we keep about you upon receipt of a written request.
In the event that you wish to complain about how we have handled your personal data you may also make a formal complaint in writing and we will look in to your complaint and work with you to resolve the matter.
Any requests in line with the above should be sent to firstname.lastname@example.org